Each product in your order is first cushioned with a biodegradable material and then placed in a sturdy recyclable shipper box. The box is then taped and prepared for shipping.
All domestic orders are processed in 1 business day (except for Public Holidays & Sundays). You can expect delivery of the order within 7 business days.
For international orders, processing may take 2-3 business days, and delivery typically occurs within 10-12 business days, depending on the destination country and customs clearance.
All our deliveries, both domestic and international, are serviced through well-reputed couriers. As soon as your order is dispatched, you will receive an email with your package's tracking number as well as the name of the courier company that is processing your order. You can use the tracking number to track the status of your package on the courier company's website.
Order deliveries will be made between 10:00 a.m. – 6:00 p.m.
The goods will need to be signed for upon delivery. If you cannot be there to sign for your delivery, please suggest an alternative, i.e., a family member, colleague, neighbour, etc. However, Old School takes no responsibility for goods signed by an alternative person.
For international deliveries, customs duties, taxes, and other import charges may apply based on your country’s regulations. These charges are not included in your order total and must be paid by the customer upon delivery. Please check with your local customs office for more information.
Shipping Charges
We ship products throughout India, and all orders qualify for free domestic shipping, except for free trial orders.
For international deliveries, shipping charges will be calculated at checkout based on the destination country and the weight of your order. Delivery typically takes 10-12 business days, depending on customs clearance and local courier timelines.
International orders are packed with the same care as domestic orders, using biodegradable materials and sturdy recyclable boxes to ensure your products arrive safely.
At Nutreepot, we strive to provide our customers with the best possible shopping experience. However, because opened or damaged products cannot be resold, we do not accept exchanges or returns of opened or used products once they have been sold or delivered.
If a product is damaged or of poor quality, we can only exchange it if it is reported within the specified timeframes as listed below:
If you receive a tampered or damaged product, please inform our Customer Care within 24 hours of receipt, providing supporting images, so that we can address your concerns as quickly as possible.
For any complaints about product quality, please contact our Customer Care within 7 days of receiving your order.
Nutreepot is not responsible for any damage caused after delivery. We will not cover damages caused by neglect, improper usage, or incorrect application under our Exchange/Returns Policy.
Product exchanges will only be accepted if the products are returned in a saleable condition and in their original packaging, undamaged, and subject to the following terms:
Requests for returns and exchanges will be subject to review and vetting by Nutreepot.
No refunds will be issued once the goods have been sold.
If you have any questions or concerns, please call us at 91 9025927799 from Monday to Saturday (10 AM to 7 PM) or email us at care@nutreepot.com, and our Customer Care Specialist will be happy to assist you.
